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CUSTOMER CARE CENTERS
Engaging with customers by phone, e-mail and live chat, Customer Care Center associates deliver world-class service every day and serve as a critical link between our customer and our product. Customer Care Center associates have strong communication skills, a thirst for knowledge about our brands and a passion for the retail industry. If you are enthusiastic about helping customers create their dream homes, providing everything from advice on color palettes and price points to suggestions on product use and care, check out the jobs listed here.
Openings >> Customer Service Sales Associate
Customer Service Sales Associate
Summary
Title:Customer Service Sales Associate
ID:1090
Locations:Las Vegas, NV, US
Description
 
WILLIAMS-SONOMA, INC.

 SEASONAL FULL-TIME SALES ASSOCIATES NEEDED
!
 
 IN-CENTER OPPORTUNITIES!!

CLASS BEGINS NOVEMBER 14TH


 
Please fill out the application completely, including Employment History to be considered for employment. Incomplete applications will not be considered.


 
PRIMARY FUNCTION:
Perform job duties and functions for the catalog sales department within the call center environment

DUTIES & RESPONSIBILITIES: 
  • Process customer orders; provide sales options and product information for maximum customer benefit. Perform efficient data entry while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
  • Extend upsells and specials to telephone customers
  • Cross sell for maximum customer/company benefit
  • Address customer questions and concerns regarding product and delivery information
  • Input customer catalog requests and update customer information (e.g. address change) as necessary
  • Direct calls when appropriate to other areas (e.g. Customer Service)
  • Perform other duties as assigned
 WAGE:
$10.50 per hour
 
TRAINING - 2 WEEKS

Our training is a classroom style learning environment for 2 weeks located at our Las Vegas Care Center
11/14 - 11/27 (off Thanksgiving Day)
Hours: AM & PM Classes available 

GENERAL REQUIREMENTS:
 
·         High School Diploma or GED
·         Minimum of two (1) years previous sales and/or customer service experience is preferred
·         Working knowledge of computers with good data entry skills
·         Possess strong interpersonal skills, superior oral communication skills and a professional phone manner

.
Please refer to the application for all requirements to see if you qualify.  The other option is to work in the Care Center for those that do not meet the Work from Home requirements or prefer to work at the location.




 
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
This opening is closed and is no longer accepting applications
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