Customer Service Sales Associate
Summary
| Title: | Customer Service Sales Associate |
|---|---|
| ID: | 1090 |
| Locations: | Las Vegas, NV, US |
Description
WILLIAMS-SONOMA, INC.
SEASONAL FULL-TIME SALES ASSOCIATES NEEDED!
SEASONAL FULL-TIME SALES ASSOCIATES NEEDED!
IN-CENTER OPPORTUNITIES!!
CLASS BEGINS NOVEMBER 14TH
CLASS BEGINS NOVEMBER 14TH
Please fill out the application completely, including Employment History to be considered for employment. Incomplete applications will not be considered.
Perform job duties and functions for the catalog sales department within the call center environment
DUTIES & RESPONSIBILITIES:
- Process customer orders; provide sales options and product information for maximum customer benefit. Perform efficient data entry while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
- Extend upsells and specials to telephone customers
- Cross sell for maximum customer/company benefit
- Address customer questions and concerns regarding product and delivery information
- Input customer catalog requests and update customer information (e.g. address change) as necessary
- Direct calls when appropriate to other areas (e.g. Customer Service)
- Perform other duties as assigned
$10.50 per hour
TRAINING - 2 WEEKS
Our training is a classroom style learning environment for 2 weeks located at our Las Vegas Care Center
11/14 - 11/27 (off Thanksgiving Day)
Hours: AM & PM Classes available
GENERAL REQUIREMENTS:
· High School Diploma or GED
· Minimum of two (1) years previous sales and/or customer service experience is preferred
· Working knowledge of computers with good data entry skills
· Possess strong interpersonal skills, superior oral communication skills and a professional phone manner
.
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Please refer to the application for all requirements to see if you qualify. The other option is to work in the Care Center for those that do not meet the Work from Home requirements or prefer to work at the location.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
This opening is closed and is no longer accepting applications
