WILLIAMS-SONOMA, INC.

Est. 1956

(WORK FROM HOME) CUSTOMER SERVICE SALES ASSOCIATE

Looking for a seasonal opportunity but don't want to commit to a demanding retail schedule? Williams-Sonoma's premier Customer Care Center is expanding in your area and we want you to represent us!! From a fun culture, to flexible schedules and huge discounts, why not work for the best retail brand during the holidays?!

PRIMARY FUNCTIONS:

• Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
• Extend specials to telephone customers
• Address customer questions and concerns regarding product and delivery information
• Cross sell for maximum customer/company benefit
• Tactfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc. guidelines
• Check inventory database and issue replacements and/or credit customers for damages/defective merchandise
• Perform other duties as assigned

Our Full Service Associates enjoy:

• 40% Discount on most merchandise!
• Fun contests / reward and recognition programs
• Paid employee referral program
• Paid Training onsite
• $10.50/hr. 

Requirements for the Work From Home Position:

• Our Work From Home Associates must be tech savvy with the ability to maintain your home office, basic troubleshooting of software and restart programs. Must be proficient in switching between multiple programs and windows within those programs.
• Provide a distraction free, ergonomically satisfactory work environment.
• Desktop computer or laptop with high speed internet
• Home phone or cell phone with a compatible headset.
• Further requirements are listed within the application

QUALIFICATIONS:

• High School Diploma or GED
• Independent decision making and problem solving skills
• Possess strong interpersonal skills, superior oral communication skills and a professional phone manner
• 1 year of customer service experience 

TRAINING CLASS SCHEDULE: NOV 7th  - NOV 18th (9am-5:30pm)

TRAINING LOCATION: DOWNTOWN BOULDER CITY

*LOCAL APPLICANTS ONLY

Excited about the opportunity? Candidates must complete the online application and assessments in order to be considered for the position.