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Engaging with customers by phone, e-mail and live chat, Customer Care Center associates deliver world-class service every day and serve as a critical link between our customer and our product. Customer Care Center associates have strong communication skills, a thirst for knowledge about our brands and a passion for the retail industry. If you are enthusiastic about helping customers create their dream homes, providing everything from advice on color palettes and price points to suggestions on product use and care, check out the jobs listed here.
Openings >> Seasonal Full Time Customer Service Associate - PM Schedules - Work from Home in Oklahoma!
Seasonal Full Time Customer Service Associate - PM Schedules - Work from Home in Oklahoma!
Title:Seasonal Full Time Customer Service Associate - PM Schedules - Work from Home in Oklahoma!
ID:OKC - 22041
Locations:Oklahoma City, OK, US
Williams-Sonoma has an AMAZING “People First” culture and we pride ourselves on having the best quality merchandise, providing world class customer service, and creating inspiring spaces in our customer's homes. 
The Full-Time Customer Service representative is our front line expert in solving our customer’s concerns and building lasting customer loyalty.  Our CSRs accomplish this by providing world class customer service through confident resolutions for returns, replacements, credits, status of their order placing, orders, and other aspects of customer service. 
What is considered FULL TIME?

Our Full-Time Seasonal Customer Service Associates work 30 - 50 hours per week!
At this time we are looking for candidates that want Full Time for the foreseeable future.  We have a variety of schedules available after training and typically we can handle requests within reason.
What Benefits do you offer?
40% Discount on most merchandise!
Fun contests / reward and recognition programs
Growth / Promotional Opportunities
Paid Virtual Training from the comfort of your own home
Salary = $11.00/hr
When does training start?
Monday - October 23rd
Thursday - October 26th

*Schedule times will vary
How do I work from home?
We offer the opportunity to work from the comfort of your own home!!  Save money on gas, eliminate your daily commute and have more time to spend with family during non-work times!!  Detailed requirements are available in the application itself.
Some of the basic requirements to work from home are the following: 
Desktop computer or laptop with high speed internet
Home phone or cell phone with a compatible headset. 
Further requirements are outlined in the application process. 

Address customer questions and concerns regarding product and delivery information
Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
Perform other duties as assigned

Ability to navigate through multiple systems and internet pages
Ability to talk and type with strong data entry skills
High school diploma or GED
1 – 2 years previous customer service experience is preferred
Note:  Candidates must complete the online application and assessments in order to be considered for the position.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.

This opening is closed and is no longer accepting applications
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