Available Jobs in
Customer Care Centers
Engaging with customers by phone, e-mail and live chat, Customer Care Center associates deliver world-class service every day and serve as a critical link between our customer and our product. Customer Care Center associates have strong communication skills, a thirst for knowledge about our brands and a passion for the retail industry. If you are enthusiastic about helping customers create their dream homes, providing everything from advice on color palettes and price points to suggestions on product use and care, check out the jobs listed here.
Work From Home Customer Service Associate
Williams-Sonoma has an AMAZING “People First” culture and we pride ourselves on having the best quality merchandise, providing world class customer service, and creating inspiring spaces in our customer's homes.
The Part-Time Customer Service Representative is our front line expert in solving our customer’s concerns and building lasting customer loyalty. Our CSRs accomplish this by providing world class customer service through confident resolutions for returns, replacements, credits, status of their order placing, orders, and other aspects of customer service.
What is considered PART TIME?
Our Part-Time Customer Service Associates work 20 - 29 hours per week!
At this time we are looking for candidates that want Part Time for the foreseeable future. We have a variety of schedules available after training and understand that flexibility is a key necessity for those working Part Time.
What PT Benefits do you offer?
Our training is a classroom style learning environment for 6 weeks located near downtown Braselton. Excellent attendance is mandatory in order to keep up with the class and to obtain all of the material to successful do the job. Training schedule/hours are listed below:
Monday June 19ï»7th - Friday July 28th (5:30pm - 10:30pm daily)
Evening shifts with various days off
How do I work from home?
We offer the opportunity to work from the comfort of your own home!! Save money on gas, eliminate your daily commute and have more time to spend with family during non-work times!! On occasion our Work From Home associates must come to the Care Center for meetings and training with advanced notice. Due to this requirement, candidates must live within 1.5 hours of the Care Center. Some of the basic requirements to work from home are the following:
Note: Candidates must complete the online application and assessments in order to be considered for the position.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.