Pottery Barn

 Sales Associate - Outlet 
 

Job Description: Why you and why us?

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment

What Benefits do you offer?

• Competitive salaries and comprehensive health benefits
• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Essential Functions: The nuts and bolts

• As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service
• Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment
• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures
• Know what questions to ask your customers in order to understand their personal cooking style & needs
• Enjoy discovering the customer's style, lifestyle & story to connect them to the right products
• Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)

Qualifications: What you need to apply

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.)
• Associates must be available for annual inventory and entire holiday season (November and December)
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration.

This role is not eligible for relocation assistance.

FOR SF ONLY:

​​​​​​​Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances