At Williams-Sonoma Inc, we've witnessed some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - with that said, we are ready to bring aboard our next leader.
 

POSITION SUMMARY:

The Senior Fraud Analyst is responsible for providing critical support to the Care Center Loss Prevention team while presenting results to our senior leadership stakeholders on a per request basis.
 

CORE RESPONSIBILITIES:

- Create and execute recurring fraud risk reporting for management and other key stakeholders – to demonstrate effective fraud monitoring and trending insight

- Proactively identify emerging fraud trends and develop action plans based on data analytics – to detect and prevent future fraud events

- Analyze transaction level data – to understand root cause and validate higher level trends.

- Monitor and assess fraud strategies – to validate the expected impacts of changes.

- Collaborate with business lines – to strengthen risk management policies, procedures, and practices.

- Present all data gatherings to the board of leadership when requested.

- Manage the work of other analysts.

ESSENTIAL FUNCTIONS:

- Utilize SAS to extract, join, aggregate and summarize data from multiple sources of records.

- Develop ad hoc and standardized reporting solutions and explore trends.

- Experience in developing and/or using fraud risk models, algorithms or scorecards.

- Develop recommendations based on data analytics – to detect and prevent future fraud events.

- Identify processes requiring increased controls to protect the company and its customers from future incidents of fraud.

- Experience in executive level reporting on strategic initiatives.

- Collaborate with business lines – to strengthen risk management policies, procedures and practices

- Write and maintain procedural documentation

QUALIFICATIONS:

- Bachelor's degree, or equivalent work experience

- Must have minimum of 4-5 years of leadership experience in fraud and/or operational & credit risk within a credit card or similar lending environment.

- Experience in identifying and preventing application, transaction, and payment fraud.

PREFERRED SKILLS:

- Proficient in Microsoft Office tools (Excel, PowerPoint, Word, etc)

- Accertify Fraud Management software experience is a plus

- Superb attention to detail

- Must adapt to changes on the fly

- Excellent presentation and relationship building skills

- Ability to work independently and as part of a team and manage time effectively

- Positive ‘Can-do” attitude that thrives in a new and growing group

- Proficient in programming and data manipulation using SAS or SQL

PERKS:

- Employee discount of 40% off most merchandise

- Full benefit package that includes: Medical, Dental, 401k, paid vacation time and much more!
 

Think you got what it takes? Apply here for immediate consideration!