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Engaging with customers by phone, e-mail and live chat, Customer Care Center associates deliver world-class service every day and serve as a critical link between our customer and our product. Customer Care Center associates have strong communication skills, a thirst for knowledge about our brands and a passion for the retail industry. If you are enthusiastic about helping customers create their dream homes, providing everything from advice on color palettes and price points to suggestions on product use and care, check out the jobs listed here.
Openings >> Seasonal Full Time Sales Associate - Work From Home, Shafter!
Seasonal Full Time Sales Associate - Work From Home, Shafter!
Summary
Title:Seasonal Full Time Sales Associate - Work From Home, Shafter!
ID:CA - 22062
Locations:Shafter, CA, US
Description
NOW HIRING!!
SEASONAL WORK FROM HOME SALES ASSOCIATES - SHAFTER!
*Overtime Available! *

Williams-Sonoma has an AMAZING “People First” culture and we pride ourselves on having the best quality merchandise, providing world class customer service, and creating inspiring spaces in our customer's homes.

Primary Function:
Perform job duties and functions for the catalog sales department from the comfort of your own home. 

What is considered FULL TIME?

Our Full-Time Seasonal Sales Associates work 30 - 50 hours per week!
At this time we are looking for candidates that want Full Time for the foreseeable future. We have a variety of schedules available after training.

What Benefits do you offer?
  • 40% Discount on most merchandise!
  • Fun contests / reward and recognition programs
  • Growth / Promotional Opportunities
  • Paid Training
  • OVERTIME, OVERTIME, OVERTIME
  • Salary = $10.50/hr

How do I work from home?

We offer the opportunity to work from the comfort of your own home!! Save money on gas, eliminate your daily commute and have more time to spend with family during non-work times!! Some of the basic requirements to work from home are the following:
  • Desktop computer or laptop with high speed internet along with accessible camera for live virtual discussion
  • Home phone or cell phone with a compatible headset.
  • Further requirements are outlined in the application process.
When does training start?

Excellent attendance is mandatory in order to keep up with the material to successfully do the job. Our next training class begins: November 20th, 2017 and training takes place onsite in our Shafter, CA facility.

Scheduled Training dates and Times are as follows:
  • November 20th - December 3rd (off Thanksgiving Day)
  • 11:30 AM - 8:00 PM Mon - Wed and Sat - Sun
  • Off Thursday/Friday

JOB RESPONSIBILITIES:
  • Process customer orders; provide sales options and product information for maximum customer benefit. Perform efficient data entry while communicating all essential elements of the sales script to ensure exemplary customer service and call quality
  • Extend upsells and specials to telephone customers
  • Cross sell for maximum customer/company benefit
  • Address customer questions and concerns regarding product and delivery information
  • Input customer catalog requests and update customer information (e.g. address change) as necessary
  • Direct calls when appropriate to other areas (e.g. Customer Service)
  • Perform other duties as assigned
GENERAL REQUIREMENTS/QUALIFICATIONS
  • Ability to navigate through multiple systems and internet pages
  • Ability to talk and type with strong data entry skills
  • High school diploma or GED
  • 1 year previous customer service experience is preferred
  • Candidate must be able to provide I-9 documentation in person
Note: Candidates must complete the online application and assessments to be considered for the position.

Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.




 
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