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CUSTOMER CARE CENTERS
Engaging with customers by phone, e-mail and live chat, Customer Care Center associates deliver world-class service every day and serve as a critical link between our customer and our product. Customer Care Center associates have strong communication skills, a thirst for knowledge about our brands and a passion for the retail industry. If you are enthusiastic about helping customers create their dream homes, providing everything from advice on color palettes and price points to suggestions on product use and care, check out the jobs listed here.
Openings >> Business Sales Associate II
Business Sales Associate II
Summary
Title:Business Sales Associate II
ID:22047
Locations:Las Vegas, NV, US
Description
NOW HIRING!!  
Business Sales Associate!

Williams-Sonoma has an AMAZING “People First” culture and we pride ourselves on having the best quality merchandise, providing world class customer service, and creating inspiring spaces in our customer's homes. 
 
The Seasonal Full-Time Business Sales Associate is our front line expert in solving our corporate client concerns and building lasting customer loyalty.  Our associates accomplish this by providing world class customer service through confident resolutions for returns, replacements, credits, status of their order placing, orders, and other aspects of customer service and business development. 

What Benefits do you offer?
  • 40% Discount on most merchandise!
  • Fun contests / reward and recognition programs
  • Growth / Promotional Opportunities
  • Paid Training
 

PRIMARY FUNCTIONS:

  • Entry of orders for business, gift and trade clients, often with multiple recipients and instructions

  • Answer incoming phone calls related to sales orders, business gift and customer service

  • Follow through with customers or retail store representatives on order or product related issues

  • Contact customers to resolve problems/questions on orders

  • Other responsibilities to include; providing support to Business Sales department, clientelling, and special assignments


QUALIFICATIONS:

 

  • High School Diploma, GED, or equivalent experience

  • Demonstrated success supporting a sales or marketing team, account executive, and/or previous leadership experience

  • Good working knowledge of AS400 system is a plus

  • 2-4 years prior customer service or related experience

  • Independent decision making and problem solving skills

  • Possess strong interpersonal skills, superior oral communication skills and a professional phone manner

  • Attention to detail, ability to prioritize responsibilities and work well independently

  • Computer literate with the ability to type 35 wpm

  • Microsoft Excel knowledge a plus

  • Furniture Trained preferred

  • Previous Business sales experience preferred

 
Note:  Candidates must complete the online application and assessments in order to be considered for the position.
 
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
 
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