Full Time Seasonal Customer Service Rep
Summary
| Title: | Full Time Seasonal Customer Service Rep |
|---|---|
| ID: | 1063 |
| Locations: | Las Vegas, NV, US |
Description
FULL - TIME SEASONAL CUSTOMER SERVICE REPS NEEDED!
WORK FROM HOME AND IN-CENTER OPPORTUNITIES!!
POSITIONS STILL AVAILABLE!!
CLASSES BEGIN 8/8/2016
Please fill out the application completely, including Employment History to be considered for employment. Incomplete applications will not be considered.
Note: Candidates must complete the online application and assessments in order to be considered for the position.
Full -Time Seasonal Customer Service Representatives are the front line expert in solving our customer’s concerns and building lasting customer loyalty. Our CSR's accomplish this by providing customers with world class customer service through confident resolutions for returns, replacements, credits, status of their order, placing orders, and other aspects of customer service.
POSITIONS STILL AVAILABLE!!
CLASSES BEGIN 8/8/2016
Please fill out the application completely, including Employment History to be considered for employment. Incomplete applications will not be considered.
Note: Candidates must complete the online application and assessments in order to be considered for the position.
Full -Time Seasonal Customer Service Representatives are the front line expert in solving our customer’s concerns and building lasting customer loyalty. Our CSR's accomplish this by providing customers with world class customer service through confident resolutions for returns, replacements, credits, status of their order, placing orders, and other aspects of customer service.
What is considered FULL - TIME Seasonal?
Our Full-Time Seasonal Customer Service Associates work 30-50 hours per week!
At this time we are looking for candidates that want Full Time hours from now through the end of the Holiday season. This is a seasonal position with an opportunity to stay on after the Holidays! We have a variety of schedules available after training.
Our Full-Time Seasonal Customer Service Associates work 30-50 hours per week!
What benefits do you offer?
- 40% Discount on most merchandise!
- Fun contests / reward and recognition programs
- Growth / Promotional Opportunities
- Paid Training onsite
- Casual Dress Environment
- Pay = $11.00/hr
TRAINING:
Our training is a classroom style learning environment for 4 weeks located at our Las Vegas Care Center. Excellent attendance is mandatory in order to keep up with the class and to successfully do the job.
INTERESTED IN WORKING FROM HOME?
We offer the opportunity to work from the comfort of your own home after Training!! Save money on gas, eliminate your daily commute and have more time to spend with family during non-work times!! On occasion our Work From Home associates must come to the Care Center for meetings or training with advanced notice. Due to this requirement, candidates must live within 1 hour of the Care Center. Some of the basic requirements to work from home are the following:
Our training is a classroom style learning environment for 4 weeks located at our Las Vegas Care Center. Excellent attendance is mandatory in order to keep up with the class and to successfully do the job.
INTERESTED IN WORKING FROM HOME?
We offer the opportunity to work from the comfort of your own home after Training!! Save money on gas, eliminate your daily commute and have more time to spend with family during non-work times!! On occasion our Work From Home associates must come to the Care Center for meetings or training with advanced notice. Due to this requirement, candidates must live within 1 hour of the Care Center. Some of the basic requirements to work from home are the following:
- Desktop computer or laptop with high speed internet
- Home phone or cell phone with a compatible headset.
Please refer to the application for all requirements to see if you qualify. The other option is to work in the Care Center for those that do not meet the Work from Home requirements or prefer to work at the location.
JOB RESPONSIBILITIES:
JOB RESPONSIBILITIES:
- Address customer questions and concerns regarding product and delivery information
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
- Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
- Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
- Perform other duties as assigned
GENERAL REQUIREMENTS/QUALIFICATIONS
- Ability to navigate through multiple systems and internet pages
- Ability to talk and type with strong data entry skills
- High school diploma or GED
- 1 – 2 years previous customer service experience is preferred
Note: Candidates must complete the online application and assessments in order to be considered for the position.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
Williams-Sonoma, Inc. promotes a drug-free work environment and is an Equal Opportunity Employer.
This opening is closed and is no longer accepting applications
