INTERNAL JOB POSTING ALERT

POST DATE:  6/6/2025               END DATE:  6/21/2025

POSITION: Virtual Design - Chat Consultant 
LOCATION: All-Sites
DEPARTMENT: Design 
SALARY: $19/hr *compensation may differ due to individual state wage requirements*
REPORTS TO: Design Supervisor 

Job Description
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. 

About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Virtual Design Studio Specialist Role
You will inspire customers to express themselves in their home. You will bring the design and shopping experience to a seamless close as you assist customers and complete sales in a virtual environment. You will promote continued customer engagement and give customers a reason to stay connected with our family of brands.

Responsibilities
· Utilize design expertise to assist clients in virtual consultations through our design chat platform regarding the design of their living spaces to drive sales
· Ability to maintain multiple clients and projects sequentially 
· Achieve and exceed established sales and productivity goals
· Utilize exemplary world class service standards to assist customers with design services across the WSI family of brands
· Demonstrate superior product knowledge, including features and benefits of the entire product assortment in all brands
· Must have the capability to assist clients with a large variety of complex projects from decor to multiple room residential spaces. 
 
Qualifications
· 3+ months Interior Design experience required
·Strong communication and customer follow-up skills
· Ability to complete and coordinate complex large orders across multiple brands
· Proven ability to prioritize and handle multiple tasks simultaneously
· Must have a strong understanding of furniture function and materials 
· Must have proficient computer skills, grammar and accuracy while working with clients 
· Design Sales experience required (prefer furniture)
· Space planning or virtual consultation experience preferred (ie room planning, mood boards etc)  
 
Physical Requirements
· Must be able to be able to remain in a stationary position, often standing or sitting for prolonged periods (in an office setting)
· Must be able to communicate with others to exchange information
- Must be able to engage in repeating motions that may include the wrists, hands and/or fingers

Important Facts:

• This is a Full-Time, non-exempt level position requiring a 40-hour schedule
• Hours and schedule - TBD

TO APPLY: Interested candidates should complete the application through the internal job board. It is a requirement that any associate applying for this position be meeting or exceeding all essential functions, and may not have received any level of progressive counseling greater than a verbal warning within the past six months. Applicants must have the minimum required work experience for the position, as stated in the job posting.

Have questions? Feel free to reach out to the Recruiting team - CCRecruiting@wsgc.com
 

APPLICANTS MUST MEET ALL ESSENTIAL FUNCTIONS