INTERNAL JOB POSTING ALERT

POST DATE:  08/20/2025              END DATE: 08/27/2025
 

POSITION: Business Sales II - Auditor
LOCATION: All-Sites 
DEPARTMENT: Business Sales
SALARY GRADE: 7 - Salary starts at $16.50/hr and may increase based on tenure, merit and geographic location 
REPORTS TO:  Business Sales Supervisor


Job Description: Why you and why us?
Act as a liaison between corporate account executives, finance/accounting, customs department, inventory, and the retail division to process business requests for gift cards, gift orders, home builder projects, high profile accounts, special orders, purchasing agents, International orders, contract grade and hospitality industry orders and retail support. Process and support all functions related to orders, quotes, invoices, accounting, registration, and customer service for business-to-business clients.

Job Duties: Your day to day

• Solve the problem efficiently: Quick with quality

• Make it personal: Take ownership

• Inspire customer loyalty: Give them a reason to come back

• Listen Carefully: Be attentive 

• Empathize and show effort: Because we care

Develop a People First culture that allows associates to grow and succeed.

Essential Functions: The nuts and bolts

• Review and validate qualifying registration and tax documents for trade program enrollment
• Supports and partners with all B2B partners on special orders registrations specific
• Other duties as assigned-registration audits, clean-up projects, converting leads (designer apps), and working reg/gen cases out service levels are low
• Preparation and entry of orders, quotes, and volume gift cards often with multiple recipients and special instructions for home builder, purchasing agents, high-profile accounts, freight forwarders, hospitality, and retail stores
• Maintain department logs for monthly/quarterly discount audit
• Act as the designated point of contact for high-profile accounts providing order tracking, account reconciliation, orders, invoices, and customer service
• Proactively track, follow up, and keep key stakeholders informed
• Document and enter data into customer databases
• Other duties as assigned

Qualifications: What you need to apply

• Must have 6 months Business Sales Experience and Salesforce experience
• Must be Furniture trained
• High School Diploma, GED, Associate or bachelor’s degree preferred
• 6 months of WSI care center experience
• 2-4 years prior customer service or related experience
• Advanced decision-making and Prior Registration/Project Experience
• Strong problem-solving skills and ability to anticipate potential issues before they occur
• Possess strong interpersonal skills, superior oral communication skills
• Attention to detail, ability to prioritize responsibilities, and work well independently
• Project planning, organizing and facilitation experience preferred
• Computer literate with the ability to type 35 wpm
• 2+ years Microsoft Excel, Word, Outlook
• Retail, business and accounting background preferred

Important Facts:

• This is a Seasonal, non-exempt level position requiring a 40-hour schedule

• Hours and schedule - TBD

   

TO APPLY: Interested candidates should complete the application through the internal job board. It is a requirement that any associate applying for this position be meeting or exceeding all essential functions, and may not have received any level of progressive counseling greater than a verbal warning within the past six months. Applicants must have the minimum required work experience for the position, as stated in the job posting.


Have questions? Feel free to reach out to the Recruiting team - CCRecruiting@wsgc.com 

APPLICANTS MUST MEET ALL ESSENTIAL FUNCTIONS