INTERNAL JOB POSTING ALERT

POST DATE:  9/4/2025        END DATE:  10/07/2025

POSITION: Business Sales I Associate - Seasonal
LOCATION: All-Sites
DEPARTMENT: Business Sales
SALARY GRADE: 5 - Base compensation is $15 / hr but may increase based on tenure, merit and geographic location
REPORTS TO: Business Sales Supervisor

Job Description: Why you and why us?

Would you like Sundays off and the possibility of working minimal hours on Saturdays during Peak? Would you like to focus on outbound sales calls and placing orders for customers rather than inbound calls for service issues? Then Business Sales is the department for you! We are looking for associates who are detail-oriented, work well independently, and possess strong organizational and time management skills to help us with clientele and data entry.

Job Duties: Your day to day

• Solve the problem efficiently: Quick with quality

• Make it personal: Take ownership

• Inspire customer loyalty: Give them a reason to come back

• Listen Carefully: Be attentive

• Empathize and show effort: Because we care

Develop a People First culture that allows associates to grow and succeed.
 

Essential Functions: The nuts and bolts

• Answer incoming phone calls related to sales orders, clienteling, business gift, retail, and customer service
• Entry of orders for business-to-business customers and trade clients, often with multiple recipients and instructions
• Follow through with customers or retail store representatives on order, product, or customer service issues
• Place outbound calls to support business gift, clienteling, and special assignments
• Document and enter data into customer databases
• Other responsibilities include providing support to the Business Sales department, clienteling, including service case queue and orders and quotes case queue, holiday gift and special assignments
• Other duties as assigned

Qualifications: What you need to apply

• High School Diploma, GED, or equivalent experience
• 6 months of WSI care center experience preferred
• Must be analytical with the ability to handle ambiguity
• 1-2 years prior customer service or related experience
• Microsoft Excel knowledge a plus
• Must be Furniture trained

Important Facts:

• This is a Full Time, non-exempt level position 
• Must be able to commit to schedules below 
• Schedule needs: 6 am - 2:30 pm PST or 6 am - 11 am PST (Sat/Sun off)

TO APPLY: Interested candidates should complete the application through the internal job board. It is a requirement that any associate applying for this position be meeting or exceeding all essential functions, and may not have received any level of progressive counseling greater than a verbal warning within the past six months. Applicants must have the minimum required work experience for the position, as stated in the job posting.

Have questions? Feel free to reach out to the Recruiting team - CCRecruiting@wsgc.com
 

APPLICANTS MUST MEET ALL ESSENTIAL FUNCTIONS